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Archive for the ‘Custom media industry’ Category

These aren’t the good old days

Thursday, January 21st, 2010

David Murray, a consummate writer and the editor of CW’s sister publication/website, Vital Speeches of the Day, waxes nostalgic on his personal blog about the glory days of print.

He misses those days not just because they were, in many ways, more fun (the tactile nature of shepherding a publication to press, the thrill of committing something to print) but also because he believes we editors have lost some of our influence in our “society” — whether that mean society as a whole or the micro-society within an industry or organization.

I find his observations particularly interesting in light of the 2009 ContentWise Budget Survey. It found that spending on print publications in the custom publishing/content marketing industry rose 32 percent over 2008 (which was a dismal year in terms of spending), but less than a half percent over 2007. In addition, most companies anticipate that their spending on print will stay the same or decrease in the year ahead.

Of course, organizations need to use the media that are most effective at communicating their messages, and perhaps print is no longer among the most effective. (I believe there’s still a role for print and will address that topic in a future post.) As David points out, it’s nice to know that many of the skills we veterans of print learned in days gone by still translate well to online media.

But there’s still something special about print.

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Two surefire ways to become a communication conference keynoter

Wednesday, July 22nd, 2009

You’re out on your own. You’ve got a few months of severance and some freelance work from the old employer. Instead of beating the street for another full-time job, you’d rather hang out a shingle and knock on some doors for a few more clients. But selling consulting by cold-calling is like selling appendix operations door-to-door: Unless they need one right away, they look at you like you’re crazy.

So you’ve got to get in front of lots of people at once, in hopes some business will come your way.

You’ve got to give a keynote address at a communication conference. There are two ways to do it:

You can come up with a big idea that’s truly going to help communication practitioners be more effective. But this takes more time than you have, and maybe more brains.

Alternatively, you can use the formula that most communication-conference keynoters employ:

First, take the best dozen anecdotes from your spotty career and dress them up to sound heroic. Then, repeat them in Toastmaster’s talks and chapter events until you actually believe, for instance, that you once walked into the CEO’s office and asked him whether he did or didn’t want you to tell him when he was full of b.s.

Now, plug those well-honed yarns into the Communication Keynote for Dummies Forumla®, which involves saying two things realquickbacktoback: an insult, and a lie.

1. The insult: That members of the audience are worthless drudges doing meaningless work. For instance, at an employee communication conference, you might tell the audience that the “formal communication” that they’re responsible to produce represents less than 10% of the information employees take in from the organization. This will have a powerful effect on a group of sincere communicators who already doubt their effectiveness; now to their doubt you have added shame, and you have them right where you want them.

2. The lie: The drudges can become heroes, if only they will use their copious discretionary time and their unlimited power to transform the entire organization to conform to their superior instincts as communicators. For instance, one might tell an audience of communication managers that, in addition to juggling all their campaigns, events, vehicles and departmental issues, they ought to venture forth and change HR policies and procedures to eliminate the thousands of credibility-killing “say-do” gaps. And when they’re through with that, they ought to go knock some supervisors’ heads together until those unwashed bastards get on message too.

I know what you’re thinking: The audience won’t appreciate being insulted and will object to being lied to. Not so! In fact, some of them will love this treatment. (Many grown-ups are looking for father- and mother-figures, and the more smug you are, the more comforted they’ll be by your authority.)

Others may respond less enthusiastically to your attack, but they won’t have the courage either to claim they don’t see themselves as Bartleby the Scrivener, or to admit it’s not their purview to close the organization’s “walk-talk disconnects.”

This leaves only a handful of punch-bowl turds to ever-so-politely suggest during the Q&A that you are a phony. Since you already know this—after all, as a consultant you’ll take any nickel anyone pays you, and you get most of those nickels in exchange for doing the tactical 10% that you deride—you accept it with a shrug and a smile and the hint of a wink and you say, “We have a difference of opinion.”

It’s that simple! Of course, I could describe some advanced techniques, like the “Keynote Cadence.” (Dramatic pauses make you sound smart!) I could teach you how to sprinkle in context-free anecdotes about great companies in utterly different industries and even other eras to remind the audience of what losers they are. I could arm you with rhetorical canards like, “Now, I know I’m going to be very unpopular when I say this.” And I could show you how to introduce a communication model that’s at once simple enough to explain in one PowerPoint slide but complex enough to require months and many thousands to understand fully and implement in your organization.

But basically, anybody can follow the CKDF®, which works today every bit as well as it ever did.

The question is, do these talks do anybody any good? They sure do! They get you in front of some hundreds of eager, ambitious, troubled communicators every year, talking to them as the voice of God. That leads to clients and clients pay you money and money pays the bills and when the bills get paid everyone’s happy.

Except for your audiences, who trudge away with less than the nothing they brought to your talk.

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2009 custom media Compensation & Staffing Survey available

Monday, July 20th, 2009

Three times a year, ContentWise newsletter conducts unique surveys of custom media producers and corporate publishers: the Publishing Characteristics Survey, the Compensation & Staffing Survey, and the Budget Survey. This unique research is sponsored by the Custom Publishing Council (CPC).

The 2009 Compensation & Staffing survey was just released. The July issue of ContentWise is a special report on the survey; to receive it, just sign up for a free subscription and ask for the current issue. The detailed results are available to Premium subscribers (just log in), or to CPC members from the member website or Ariele Gonzalez.

Highlighted Survey Results:

Compensation Levels Across Disciplines: Of the three primary disciplines involved in custom publishing, only editorial positions saw a decrease this past year, of 1.8%. Average compensation for communication and design professions rose 12.0% and 9.6% respectively.

Average Salaries Have Outpaced Inflation: At $63,136, the current average salary for custom publishing professionals is 5.16% ahead of inflation. In 2000, the average salary for someone who worked on a custom publication was $48,484.

Time and Personnel Commitment is Relatively Consistent: The average amount of time an employee spends on custom publishing efforts has remained consistent over the years—53% in 2000 and 55% in 2009.

Publishing Staffing Levels Reduced: This year, organizations are devoting fewer staff members to custom publishing. The average organization assigns 2.78 professionals to custom publishing, down from 3.27 in 2008.

Small vs. Large Organizations: Companies that are capitalized at $1 billion or more were paying almost the same average salary as smaller companies in 2006, but now are offering salaries roughly 25% higher than their smaller counterparts.

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